Ask us to delete your account and personal data, including anything obtained through a connected Facebook, Instagram or TikTok account.
Fill in the form on this page with the email address you used, and say what you want removed. You do not need an account, and there is no charge.
We confirm receipt immediately with a reference code, verify that the request is really yours, and complete it within 30 days — and in any case within the 45 days California law allows.
Backups age out on their own cycle and are fully clear within 90 days.
If a connection was made with a Meta or TikTok account, this page is the data-deletion route for it. On request we delete the stored tokens and any profile, page or metric data retrieved through that connection, and the connection stops working. You can also remove the app on that platform at any time; doing so revokes our access immediately, and we then delete the associated records.
If you are signed in, you can also ask from your account settings, which pre-fills your details and links the request to your account automatically.
No account needed, no charge, and no change to your service for asking.
Characters as a Service / Immersive Operating Layers, 9663 Santa Monica Blvd. #464, Beverly Hills, CA 90210
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